Effective Date: 29 Jan 2026
Welcome to LeParfum.
By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
General
- LeParfum is an online perfume retailer operating within the United Arab Emirates
- These Terms apply to all website users, including visitors and customers
- We may update these Terms from time to time; continued use indicates acceptance
Products & Availability
- All products are subject to availability
- We may limit quantities or discontinue products without notice
- Product images are for illustration; packaging may vary slightly
- We strive for accuracy, but errors in pricing or descriptions may occur and will be corrected if identified
Product Authenticity
- All perfumes sold are 100% authentic, brand new, and sealed, unless clearly stated otherwise
Pricing & Payments
- Prices are shown in AED and include VAT, unless stated otherwise
- Prices may change without prior notice
- Orders must be paid in full before processing, except for Cash on Delivery (COD)
- Secure payment methods include cards, Apple Pay, Google Pay and Tabby Payment
Cash on Delivery (COD)
- Available for eligible UAE orders only
- Please ensure:
- Someone is available to receive the order
- Payment is ready at delivery
- Repeated refusal of COD orders may result in COD restriction
Order Processing & Delivery
- Orders are processed during UAE business hours
- Delivery timelines are estimates and may vary
- We are not responsible for delays caused by couriers or circumstances beyond our control
- Full details are available on the Shipping & Delivery page
Returns & Refunds
Returns are governed by our Return & Refund Policy.
Key points:
- Only unused, sealed products are eligible for return
- Opened or used perfumes cannot be returned for hygiene and safety reasons
- Incorrect, damaged, or defective items received due to our error are eligible for return or replacement
- Refunds or replacements are processed after inspection
User Responsibilities
By using this website, you agree to:
- Provide accurate and complete order information
- Avoid misuse, fraud, or unauthorized access
- Use the website for lawful purposes only
We reserve the right to cancel or suspend orders if misuse is suspected.
Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect or consequential damages
- We are not responsible for delivery delays caused by courier services
- Liability is limited to the value of the purchased product
Intellectual Property
All website content (text, images, logos, design) is the property of LeParfum and may not be used or reproduced without written permission.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Our support team is available during UAE business hours.